IngredientAI Privacy Notice

This privacy notice (“Privacy Notice”) describes how Ingredient AI, Inc. (“we”, “us”, “our”) collects, uses and discloses information about you when you use our website (https://www.ingredient-ai.com/), applications, services, tools and features (collectively, the “Services”).  For the purposes of this Privacy Notice, “you” and “your” means you as our customer.

Please read this Privacy Notice carefully.  By using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Notice.  If you do not agree to this Privacy Notice, please do not use or access the Services.

1. Changes to This Privacy Notice

We may modify this Privacy Notice from time to time, in which case we will update the “Last Updated” date at the top of this Privacy Notice. If we make material changes to how we use or disclose information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided us, by posting notice of such changes on the Services, or by other means consistent with applicable law) and will take additional steps as required by applicable law.  If you do not agree to any updates to this Privacy Notice, please do not continue using or accessing the Services.

2. Collection and Use of Information

When you use or access the Services, we collect certain categories of information about you from a variety of sources.  Information You Provide to Us
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‍Some features of the Services may require you to directly provide certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Information that you directly submit through our Services includes:

• Basic contact details, such as name, email address, phone, job title, department, and Company name. We use this information to create and maintain your account and provide the Services and to communicate with you (including to tell you about products or services that may be of interest to you).
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• Account information, such as username (email address), password, first name, last name and billing information. We use this information to provide the Services and to maintain and secure your account with us. If you choose to register an account, you are responsible for keeping your account credentials safe. We recommend you do not share your access details with anyone else. If you believe your account has been compromised, please contact us immediately. To terminate your account, please contact us using the information below.
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• Payment information, such as bank account, credit or debit card information, and billing address, which we collect using a third party payment processor. We use this information to process your payment and provide the Services, as required to perform our contract with you.
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• Applicant details, such as information included in your resume or CV, references, and job history. We use applicant details to process your application for employment and to evaluate your candidacy.
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• User-generated content, such as text, videos, images, or files (“input”), submitted by you as well as new content that is generated and output based on such prompts (“output”). We may use your input and output to improve the Services.
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• Any other information you choose to include in communications with us, for example, when sending us a message.

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Information Collected Automatically

We may also use cookies or other tracking technologies to automatically collect certain information about your interactions with the Services. We collect and use this information to tailor your experience with the Services, run analytics, better understand user interactions with the Services. Such information includes:

• Device information, such as device type, operating system, unique device identifier, and internet protocol (IP) address.
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• Location information, such as approximate location.
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• Other information regarding your interaction with the Services, such as browser type, log data, date and time stamps.

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Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of cookies. If you so choose, you may block or delete certain of our cookies from your browser; however, blocking or deleting cookies may cause some of the Services, including any portal features and general functionality, to work incorrectly. Your browser settings may also allow you to transmit a “Do Not Track” signal when you visit various websites. Like many websites, our website is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you can visit http://www.allaboutdnt.com/.

To opt out of tracking by Google Analytics, click here.

Information Collected From Other Sources

We may obtain information about you from outside sources, including information that we collect directly from third parties and information from third parties that you choose to share with us. Such information includes:

• Analytics data we receive from analytics providers such as Google Analytics which we use in our legitimate interests to improve our website, communications and the Services.
  
• Information we receive from career websites, such as LinkedIn, Monster, or Indeed, which we use in our legitimate interests to process your application for employment.

Information we receive from consumer marketing databases or other data enrichment companies

, which we use to better customize advertising and marketing to you.

Information we receive when you choose to link any third party account to our services,

such as Google or Okta, which we use to maintain your account and login information.

Any information we receive from outside sources will be treated in accordance with this Privacy Notice. We are not responsible for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see the section below, Third Party Websites and Links.

In addition to the specific uses described above, we may use any of the above information to provide you with the Services and to maintain our business relationship, as a matter of our legitimate interests, including by enhancing the safety and security of our Services (e.g., troubleshooting, data analysis, testing, system maintenance, and reporting), providing customer support, sending service and other non-marketing communications, monitoring and analyzing trends, conducting internal research and development, complying with applicable legal obligations, enforcing any applicable terms of service, and protecting the Services, our rights, and the rights of our employees, users or other individuals.

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3. Disclosure of Your Information

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We may disclose your information for legitimate purposes subject to this Privacy Notice, including the following categories of third parties:

• Our affiliates or others within our corporate group, as a matter of our legitimate interests to efficiently provide the Services.
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• Vendors or other service providers who help us provide the Services, including for system administration, cloud storage, security, customer relationship management, marketing communications, web analytics, payment networks, information filtering, and payment processing.
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• Third parties to whom you request or direct us to disclose information, such as when we utilize third-party API models such as ChatGPT or if you opt in to our Brand Matchmaking program.
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• Professional advisors, such as auditors, law firms, or accounting firms, as a matter of our legitimate interests to assess, protect, enforce and defend our rights and to comply with our legal and regulatory obligations.
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• Third parties in connection with or anticipation of an asset sale, merger, bankruptcy, or other business transaction, as a matter of our legitimate interests to run a successful and efficient business.

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We may also disclose your information as needed to comply with applicable law or any obligations thereunder or in our legitimate interests to cooperate with law enforcement, judicial orders, and regulatory inquiries, to enforce any applicable terms of service, and to ensure the safety and security of our business, employees, and users.

4. Third Party Websites and Links

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We may provide links to third-party websites or platforms. If you follow links to sites or platforms that we do not control and are not affiliated with us, you should review the applicable privacy notice, policies and other terms.  We are not responsible for the privacy or security of, or information found on, these sites or platforms. Information you provide on public or semi-public venues, such as third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.

5. Children's Privacy

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Our Services are not intended for children, and we do not seek or knowingly collect any personal information about children. If we become aware that we have unknowingly collected information about a child, in particular any child under 13 years of age, we will make commercially reasonable efforts to delete such information from our database. If you are the parent or guardian of a child under 13 years of age who has provided us with their personal information, you may contact us using the below information to request that it be deleted.

6. Data Security and Retention

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Despite our reasonable efforts to protect your information, no security measures are impenetrable, and we cannot guarantee “perfect security.” Any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure while in transit. We recommend that you do not use unsecure channels to send us sensitive or confidential information.

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We retain your information for as long as is reasonably necessary or until you delete your files or account for the purposes specified in this Privacy Notice. When determining the length of time to retain your information, we consider various criteria, including whether we need the information to continue to provide you the Services, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property or products. You may choose to delete your account and files at any time by going into your account settings, or request we delete your account and files by contacting us using the information provided below.

7. California Privacy Rights

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Any California residents under the age of 18 who have registered to use the Services and who have posted content or information on the Services can request that such information be removed from the Services by contacting us at the information provided below. Such request must state that they personally posted such content or information and detail where the content or information is posted. We will make reasonable good faith efforts to remove the post from prospective public view or anonymize it so the minor cannot be individually identified. This removal process cannot ensure complete or comprehensive removal. For instance, third parties may have republished the post and archived copies of it may be stored by search engines and others that we do not control.

8. How to Contact Us

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Should you have any questions about our privacy practices or this Privacy Notice, please email us at support@ingredient-ai.com.